Job Details

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Position: Mechanic
Employer: Bespoke Cycling
Category: Mechanic
Location: London
Salary: Dependent on Experience
Date posted: Monday, March 20th 2017

Bespoke Cycling has expanded from one store to three over several years and now operates three shops across central London, each with a busy workshop that carries out repairs, servicing and custom bike builds. Predominantly high end road bikes as well as a range of other bikes, such as MTB, CX, Gravel, Tri, TT and commuters. We pride ourselves on providing excellent customer service and advice, with a particular eye for detail within the workshops.

The Role

We are looking for a professional mechanic for an opening within our stores. Primarily you will be responsible for managing the day to day workshop element out of this store. It is a small team so the ability to work as a unit is a must. We pride ourselves on our level of work and service, applicants should be continually striving to improve and further their skills, as well as being excellent at communicating with customers in a professional manner. The role will involve:

  • Start date: 10th April - 14th April (ideally within these dates though for the right candidate this can be extended)
  • Work 5 days a week (mon-fri) 10am – 7pm (hour lunch break)
  • Competitive remuneration package with room to develop your role and responsibilities in the future
  • The confidence to work as a single mechanic in a store and to take the responsibilities as such
  • Build custom bikes to a required spec and fitting data
  • Build boxed bikes
  • Service a wide range of high end bikes
  • Work closely with suppliers for warranty and technical issues
  • Provide mechanical expertise for the other aspects of the shop
  • Provide mechanical advice to customers
  • Manage the workshop inventory and submit order requests for workshop stock
  • Assist our other stores in transferring required products
  • Assist at out of store events when required

Required Skills

  • Cytech 2 or higher skill level, though not essential, based on experience
  • A deep understanding of high end road systems
  • Excellent spoken and written English
  • Excellent communication and customer service skills
  • Ability to work as part of a small team and to adapt when required
  • Utmost care and attention in your work, we regularly work on and build very high end bikes that demand particular care, with many of our bikes being photographed and used for marketing an immaculate quality of work is a must
  • Confidence in electronic gearing systems (Di2, eTap and EPS)
  • Confidence in road disc brake setup and maintenance
  • Eagerness to expand your knowledge base continually
  • Excellent problem solving skills
  • Wide range of knowledge across cycling disciplines
  • To be able to maintain a very high level of work even when under time constraints

We will carry out interviews with applicants, with successful interviewees carrying out a short trail day to demonstrate your abilities within the workshop and to meet the wider team

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