To join - it's free - click on this link http://www.bikebiz.co.uk/apply.php and fill in all the required details. Once your account details have been created your application is accepted - or declined - manually so please wait for the welcome email before trying to access the site with your new username and password.
Site members can check whether their account details are correct by clicking here http://www.bikebiz.co.uk/.../account-view.php
If you joined ages ago you may not have stated your geographical location using the pull-down menu so please make sure this places you in the right place: there are four options, UK, US, Far East and Other.
Other includes Europe, Australia/New Zealand and everywhere else.