Chain Reaction Cycles wins PayPal etail award

Online retail giant gains prize at London event
Publish date:

Chain Reaction Cycles (CRC) picked up a prize at the annual PayPal etail awards at the end of last week.

CRC won Best Independent Retailer award at the event, which took place in The Grange St Paul’s Hotel, London.

The award was open to independent retailers (defined as running ten physical stores or fewer, excluding department stores) with an online store.

E-commerce director Michael Cowan enthused: “It’s really good, it makes all the hard work worthwhile and I’d like to thank our customers and the people back home for making it possible.”

For the Independent Retailer award, judges were looking for a site that has enhanced and grown the overall business and customer base and which offers an outstanding user experience. Brand mix, product choice, editorial content, search rankings, customer service, marketing, technological innovation and design were all taken into account.

Register for the BikeBiz News Digest at the registration page.

Follow BikeBiz on Twitter at @BikeBizOnline or 'Like' the BikeBiz Facebook page here.

Featured Jobs


Customer Services Support I Burgess Hill, Sussex I Competitive Salary Plus Commission I Date Published Tuesday 20th November 2018


Senior Sales Executive

BikeExchange I UK Nationwide I Salary TBC Depending on level of experience I Date published Tuesday 11th December 2018