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EVELO launches comprehensive e-bike warranty - BikeBiz

EVELO launches comprehensive e-bike warranty

EVELO Electric Bicycles has announced the launch of its new comprehensive e-bike warranty.
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EVELO Electric Bicycles has announced the launch of its new comprehensive e-bike warranty.

The warranty covers four years or 20,000 miles – which ever comes first – from purchase for new electric bikes, as well as any certified open-box purchases from EVELO.

“Electric bikes represent a significant investment for a new rider. This is especially true as it is a fairly new industry; we believe that it is critical to ensure that the customer’s purchase is protected for an extended period of time.

“The four-year or 20,000-mile warranty represents our promise to our customers to be there not just before the sale, but for years after,” said Boris Mordkovich, EVELO’s co-founder and CEO.

The new warranty compliments existing customer care features such as the standard ten-day at-home trial, free returns and the brand’s prefect seat guarantee.

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