InSync forks product recall by Raleigh - BikeBiz

InSync forks product recall by Raleigh

Raleigh are asking stockists to suspend sales of three bike styles fitted with InSync forks
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Here's the Raleigh recall notice. It's signed by Raleigh MD, Phillip Darnton.

IMPORTANT SAFETY NOTICE FOR DEALERS


RALEIGH MAX Y ALLOY FS 21 SPEED RS

RALEIGH MAX Y ALLOY FS 21 SPEED EF

RALEIGH MAX Y ALLOY FS 24 SPEED EF

We have informed the component manufacturer, Spinner Industries of Taiwan, of a deviation from specification identified in the sub-assembly of the INSYNC forks fitted to the above models.

We are working with their UK agent to identify a straightforward method to check, and where necessary, adjust these forks as quickly as possible.

In order to carry out such a check, and make adjustments, every dealer will require an appropriate allen key. These will be supplied to you within the next 7-10 days, along with full instructions for the simple checking operation.

At that time Spinner will publish a safety check announcement requesting customers to return these models to their supplying dealer for the precautionary safety check. Other manufacturers (Lewway and Concept), who also fit the same INSYNC forks, will similarly be involved in the Spinner safety notice.

Until this procedure is in place, we would request that you do not sell any of the above models that you may have in stock. All new deliveries from Raleigh have already been checked and certified in our factory, and carry a green adhesive disc on the fork crown.

We appreciate your support and commitment for this programme to check product safety, and resolve any problems quickly.

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