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Schwalbe's Procore will be for bricks and mortar bike shops only - BikeBiz

Schwalbe's Procore will be for bricks and mortar bike shops only

Brand says advice and aftersales service is invaluable
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Alongside its distribution partners and sales promotors, Schwalbe UK is to identify suitable UK and ROI retailers to stock and supply its brand new Procore system.

Available only to bricks and mortar dealers, official stockists will be required to not only to fit the Procore system for the consumer, but also provide invaluable advice and aftersales service on the product.

Schwalbe UK said that it recognised the fact that some consumers may well purchase Procore from online only dealers, as the scheme is only being implemented in the UK and ROI. To counter that, those consumers who didn't purchase Procore from an official Procore stockist will not be covered by Schwalbe UK’s warranty support, returns or refund.

This will be communicated to the consumer via the company’s website and on all Procore promotional material.

Dave Taylor, marketing manager for Schwalbe UK said: “Schwalbe UK recognise that IBDs provide the best advice and service for consumers, particularly in relation to our most technical products like Procore. Alongside our Distribution Partners we are able to utilise this valuable network of specialist IBD's to offer the consumer the very best buying experience.

"We will be delivering Procore direct to preapproved retailers and invoicing their chosen Schwalbe distributor.”

To become an official Procore stockist, Schwalbe UK urges retailers to contact their Schwalbe distributor who will, in turn forward on their request. Procore will become available in the spring with a more accurate ETA available soon.

In the meantime here are a couple of links to more info on the Procore system:

http://www.schwalbe.com/en/schwalbe-procore.html

http://www.schwalbe.com/gb/pressereader/procore-ride-progressive-409.html

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