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Trek issues recall for 720 touring bike and wheels - BikeBiz

Trek issues recall for 720 touring bike and wheels

Owners of 2015, 2016, and 2017 720 Disc bike, Bontrager Approved 24-spoke front and rear wheels purchased aftermarket urged to return for free replacement wheels
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Trek has issued a voluntary global recall of select 720 Disc bikes and 24-spoke front and rear TLR Disc 700C wheels.

Consumers will affected bikes from model years 2015, 2016, and 2017 should take them to a Trek authorised dealer.

The recall was prompted by the discovery that a limited number of these bicycles were made with wheel sets that exhibit a higher rate of spoke breakage. A broken spoke on the front wheel could engage with the brake caliper, causing the bicycle to stop suddenly, says a company statement.

The recall affects 1,529 bikes located throughout the world.

As part of this voluntary recall, Trek will provide free replacement wheels through its authorized retailers. To incentivize owners to return them, Trek will issue a $100 coupon to each owner of an affected product who participates, good toward any Trek or Bontrager purchase.

Authorised stockists have been notified of the issue, and replacement wheels are currently available.

"Owners of the affected models can expect fast service and replacement parts," says the Trek recall notice.

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