Go across to the 'article' section for an article on Customer Relation Management by former 'Cycle Industry' editor Les Woodland who describes the less-than-clever treatment meted out to a blabbermouth mate of his

Every IBD needs fab CRM

And yes, I know the shop in question, and no, I won’t be spilling the beans.

In other news...

RoseVelo to exclusively distribute Bar Fly in UK

RoseVelo has announced the exclusive UK distribution of Bar Fly GPS, action camera and computer …