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Go across to the 'article' section for an article on Customer Relation Management by former 'Cycle Industry' editor Les Woodland who describes the less-than-clever treatment meted out to a blabbermouth mate of his

Every IBD needs fab CRM

And yes, I know the shop in question, and no, I won’t be spilling the beans.

In other news...

Bafang moves German branch to new, larger location

Bafang is moving its German branch to Hövelhof, near Paderborn/North Rhine-Westphalia, to be in a …