Mystery Shopper tackles Rugby and Coventry bike shops

BikeBiz’s undercover reporter asks dealers for advice on cycles for commuters
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Mystery Shopper recently paid a visit to bicycle retailers in Warwickshire – but was the undercover investigator sent to Coventry, or did he find examples of top notch customer service?

Retailers visited on the day included Coventry Cycle Centre,
Halfords, Hawk Factory Cycles, Thornton’s Cycles and Bikes Etc.

Read the feature to find out how he fared.

The feature also appears in this month's print edition of BikeBiz, which you can read on Issuu here, or PDF here.

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