In partnership with UK distributor Windwave, FSA has opened a UK based technical advice and service centre on the south coast.
The service will be provided by trained staff, and the first reply on the phone will be made by Russell Harding who will be available during normal office hours. Harding can be contacted at firstname.lastname@example.org. Eventually, FSA hope to roll this concept out throughout Europe.
"FSA UK is an important step for our Company," says Claudio Marra, managing director. "We strongly believe in this project and aim to open other offices in European countries. We take our customers seriously and hope that by offering this direct service we are providing what dealers and consumers want, which can only be good for the brand. Peter Nisbet, managing director of Windwave has been fully supportive of this project as he can see the benefit of a direct service in the UK. Hopefully, this will be echoed throughout the rest of Europe".
FSA UK is fully operational now and ready to take queries from both retail and end users on FSA product.
"We have always been behind Full Speed Ahead since we brought the brand to the UK in 1992," says Peter Nisbet, managing director of Windwave. Windwave was the first European distributor for FSA and have been key in developing the brand and making it the success it is today. We are pleased that FSA has chosen us to initiate this scheme in the UK, as we can see the benefits it will bring to our market."