About Alpkit & Sonder\r\nCustomer experience is placed at the heart of Alpkit operations. We strive to be with our customer throughout their journey with us. The product team aim to design quality, long-lasting products. Our purchasing team work closely with our supply partners to ensure that we can be fast to react to customer feedback whilst ensuring availability of products when customers want them. The creative and IT teams focus upon making an easy experience for our customers through their purchasing process with us. Should our customers have any issues during at any point during their journey with us, our customer service heroes and store teams are on hand to help.\r\n\r\nOur entire operation works to continually improve the Alpkit experience for our customers, from increasing product range and performance, to addressing customer concerns such as minimising plastic use and improving our internal systems to advance our service. We are a multi-award winning adventure sports brand and retailer. Our pursuit of great customer experience is at the core of what we do.\r\n\r\nThe Store:\r\nAlpkit Keswick, it\u2019s our North Lake District powerhouse, a really well-equipped base camp with the entire Alpkit & Sonder product range inside, from the teeniest Kraku stove to our Cortex full Susser: you can try on a wetsuit, hire a bouldering mat, fit our bike packing luggage on your bike, snuggle up in an expedition sleeping bag or get a custom fit for a new bike.\r\n\r\nWe have a relaxed retail environment but we work hard. Tea (and coffee for the non-believers) is always to hand, decent music is almost always on and we are driven by our mission to support our customers \u00a0\u201cgo nice places do good things\u201d.\r\n\r\nThe Role:\r\nWe\u2019re on the lookout for an Assistant Store Manager to lead and motivate an engaged store team to deliver our mission and desire to inspire our community to \u201cgo nice places, do good things\u201d at store level. Be a brand ambassador for Alpkit & Sonder and role model our values to exceed the customers' expectation. Ensure store profit and sales are in line with or in excess of business requirements and duty manage in the Store Manager\u2019s absence.\r\n\r\nPerks of the job:\r\nAbility to buy extra holiday up to 30 days holiday, Alpkit discount for you, your family and friends, life insurance, critical illness cover, cycle to work scheme, enhanced pension contributions, we are environmentally and sustainability-conscious and we promote a learning culture.\r\n\r\nWe value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us \u201cgo nice places, do good things.\u201d\r\n\r\nHow to apply\r\nIf you are interested then we would love to hear from you; email your CV and covering letter to email@example.com, clearly stating the position you are applying for.