Job title: Bike processor \/ Volunteer Coordinator\u00a0 (South East London)\r\n\r\nReporting to: London Workshop Manager \/ Project Technical Lead\r\n\r\nLocation: Within 15 mins of London SE8 5HD\r\n\r\nInterview Date: Monday 20th\u00a0January\r\n\r\nSalary and hours: \u00a313,200, 22.5 hours per week (Mon \u2013 Fri)\r\n\r\nBackground\r\n\r\nOur mission is simple: to get refugees cycling! We are a community of cyclists, refugees, mechanics and volunteers. We collect donations of second-hand bikes, fix them together at our workshop, and then donate them to asylum seeking refugees. We have donated nearly 5,500 bikes to date. A proportion of the bikes that we receive are sold to the public through our online shop to generate income for the charity and ensure our long-term sustainability.\r\n\r\nThe Bike Project is a charity going through a significant period of growth as we address increased demand for our services and our social enterprise. The role of a bike processor\/volunteer coordinator plays a significant part in helping the project meet its goals. You\u2019ll mainly be responsible for registering and triaging bikes to aid the efficiency of our technical team. At times you\u2019ll be coordinating volunteers to support this process. You will also have the opportunity to work hands on at our weekly donations sessions where you\u2019ll help to deliver bikes to our beneficiaries. We are looking for someone who can help us pursue our charitable mission and sustain our commitment to support refugees throughout the UK.\r\n\r\nWhat it is like to work here\r\n\r\nThe Bike Project is a fun, interesting and supportive place. This is an exciting opportunity for anyone who is passionate about bikes and wants to have a positive impact. No technical experience is needed and full training is given. It\u2019s an ideal role for individuals who are looking to build technical skills or are new to the cycling industry.\r\n\r\nWe particularly encourage applications from women, disabled, and Black, Asian and Minority Ethnic (BAME) candidates, and those who have personal experience of being a refugee. The Bike Project is a Living Wage accredited employer.\r\n\r\nJob purpose\r\n\r\nThe primary purpose of this role is to register and asses the workload for all new bikes that the project receives in order to help the project a) meet the growing need that our beneficiaries have for bikes and b) to ensure a healthy ongoing stock of good quality used bikes to facilitate the growth of second hand cycle sales.\r\n\r\nDuties and responsibilities\r\n\r\n \tTo process all new bikes that the project receives, at times supported by volunteers.\u00a0\r\n \tTo carry out bike assessments to determine workload and re-use viability.\r\n \tTo manage data for individual bikes and maintain our CRM (Salesforce) on an ongoing basis.\r\n \tTo help to maintain the workshop and bike processing site as a safe and efficient space.\r\n \tSupporting local community and beneficiary volunteers at our processing site and during our weekly volunteer workshops.\r\n \tTo help deliver bikes to our beneficiaries at our weekly donation sessions.\r\n \tTo adhere to all workshop standards and health and safety as outlined by the Technical Lead.\r\n\r\nPerson Specification\r\n\r\n \tA passion for cycling and an understanding of the tangle benefits a bike can provide.\r\n \tA willingness to develop new skills in a technically focused environment.\r\n \tAbility to manage own workload and meet the expectations of a target driven workplace.\r\n \tExperience of Microsoft Office essential and experience with CRM systems such as Salesforce highly desirable, in addition to web or cloud based platforms.\r\n \tComfortable with working alone and the ability to problem solve without supervision.\r\n \tExperience supporting volunteers in a skill sharing based environment.\r\n \tExcellent interpersonal awareness and communication skills with the ability to listen and understand the needs of others.\r\n \tAbility to conduct all duties in a manner that is non-judgmental and respects differences.\r\n \tShares The Bike Project\u2019s values and ethos, and committed to The Bike Project\u2019s vision.\r\n\r\nWorking conditions\r\n\r\nThis job will include working from time to time with vulnerable people in sometimes challenging situations, as such, a DBS basic disclosure will be required. The role may also require lone working, working outside, and occasional evening and weekend work.\u00a0\r\n\r\nPhysical requirements\r\n\r\nThe role requires individual to work on their feet for long periods of time. Risks lifting and moving heavy objects and working with hand\/power tools. Correct PPE is to worn where a situation presents such a risk.\r\n\r\nDirect reports\r\n\r\nVolunteers.\r\n\r\nApplication process\r\n\r\nPlease submit your application of CV which must be accompanied by a covering letter that addresses the person specification (no longer than one page in length) by email to email@example.com\r\n\r\nThe closing date for applications is midnight on Sunday 12th January. Interviews will be held on Monday 20th January at Vive Living Caf\u00e9, 82-84 Childers St, London SE8 5FS.\u00a0\r\n\r\nPlease direct all enquiries to Stuart Harwood-Hope, Project Technical Lead via firstname.lastname@example.org.