New Store Key Holder

Website South Downs Bikes

About the company
South Downs Bikes is a well-established brand with two stores in the South East. Stocking
Specialized, Trek, Whyte, Kinesis and Focus Bikes. Also found in our stores are leading brands such as DMR, Exposure Lights, 100%, Deity, Met, Melon Optics and Hope and our stores acts as a hub for the local community.

We are now on the hunt for a Key Holder to join our team for our new store opening early 2022.

It is a fast-paced fun environment to work in where an enthusiastic individual will fit right in. You will need a high attention to detail and be proactive in your work ethics.

Job Type: Full-time, Permanent

About the Role
Do you have a passion for cycling, sales and staff development?

Are you looking for your next steps within the cycling industry?

As well as the usual sales and customer experience you will be expected to be a key part of the day-to-day management of the store. Supporting the store management with all aspects of the shop from sales, workshop and ordering. You will be an integral member of the team.

The ideal candidate will have previous experience in a retail sales role and a passion for customer service. Mechanical knowledge will be advantageous but not necessary. You will need to be organised and have an analytical approach to any job you undertake.

Up to 28 days holiday per annum including Bank Holidays, plus we will give you your birthday off as an extra.

Generous staff discount after successfully completing your probation period.

Cycle to Work Scheme (Green Commute Initiative) offering tax-free purchases through salary

A share of the monthly store bonus after successfully completing your probation period.

Monthly company socials and rides.

A competitive salary based on your experience and ability.

The ability to grow and learn with an ambitious, forward-thinking company.

Key responsibilities:

  • Ability to sell and handle objections is essential.
  • Direct appropriate staff to best serve customer needs.
  • Maintain shop floor standards set by management.
  • Complete daily store walk throughs and set out jobs for the day.
  • Cashing up.
  • Participate in staff training and development.
  • Own warranty procedures and identify areas for improvement.
  • Adhere to processes and policies.
  • Ability to ‘Think outside the Box’
  • Work under pressure, while showing initiative.
  • Run the shop in the absence of the store managers.

About you:
A passion for cycling is essential.

At least 2 years of previous sales experience.

Management experience would be preferred.

To apply:
Email your CV and covering letter to and

Immediate start available for the right candidate.

To apply for this job email your details to

In other news...

Criterium Cycles’ Richard Bowker on what cycle retailers can expect to see in 2022

Founder and director of Criterium Cycles bike shop in Edinburgh, Richard Bowker CBE, outlines what bike shops could look forward to as we kick off the new year