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Senior Mechanic

Website The Bike Project

Job title Senior Mechanic (West Midlands Workshop) 

Reporting to West Midlands Operations Manager 

Location The Old Print Works, Balsall Heath, West Midlands (B12 9AH) 

Version Date November 2019 

Interview Date Monday 9th December 2019 

Salary and hours Up to £23,000, 37.5 hours per week (Mon – Fri) 


Our mission is simple: to get refugees cycling! We are a community of cyclists, refugees, mechanics and volunteers. We collect donations of second-hand bikes, fix them together at our workshop, and then donate them to asylum seeking refugees. We have donated nearly 5,500 bikes to date. A proportion of the bikes that we receive are sold to the public through our online shop to generate income for the charity and ensure our long-term sustainability. 

The Bike Project is a charity going through a significant period of growth as we address increased demand for our services and our social enterprise. The role of a bike mechanic is both varied and exciting. Although a large proportion of the time is focused on fixing bikes, you will also have a direct hand in building, upskilling and sustaining our workshop assistant and volunteer community. We are looking for someone who can help us pursue our charitable mission and sustain our commitment to support refugees throughout the UK. 

What it is like to work here 

The Bike Project is a fun, interesting and supportive place. This is an exciting opportunity for an experienced mechanic to work within our small team to help manage and oversee the day-to-day operations in our West Midlands workshop. 

We particularly encourage applications from women, disabled, and Black, Asian and Minority Ethnic (BAME) candidates, and those who have personal experience of being a refugee. The Bike Project is a Living Wage accredited employer. 

Job purpose 

The primary purpose of this role is to manage the workshop and carry out maintenance and repair of all cycles donated to the charity with the purpose to a) meet the growing need that our beneficiaries have for bikes and b) to ensure a healthy ongoing stock of good quality used bikes to facilitate the growth of second hand cycle sales. 

Duties and responsibilities

  • To process all new bikes that the project receives, supported by the Workshop Team.
  • To carry out bike assessments to determine workload and re-use viability.
  • To manage data for individual bikes and maintain our CRM (Salesforce) on an ongoing basis.
  • Oversee the training and development of the Workshop Assistants and volunteers.
  • Repair agreed volume of bikes each week so they are ready to donate/list for sale as outlined by targets/parameters set by the manager.
  • Checking in stock deliveries and accurately logging the use of parts inventory on an ongoing basis.
  • Supporting local community and beneficiary volunteers during our weekly volunteer workshops and at other key times throughout the week.
  • To adhere to all workshop standards and health and safety as outlined by the Technical Lead.
  • To help to maintain the workshop as a safe and efficient space.

Person Specification

  • A minimum of 2 years of experience in a commercial bike repairs shop, or an equivalent setting, with an expectation to complete 3 complete bike services in a 7.5hr shift.
  • Ability to manage own workload and meet the expectations of a target driven workplace.
  • A recognized cycle maintenance and repair Level 2 Qualification, such as City and Guilds, Cytech, or equivalent. Unqualified mechanics with extensive workshop experience and a proven track record may also be considered.
  • Experience of Microsoft Office essential and experience with CRM systems such as Salesforce highly desirable, in addition to web or cloud based platforms.
  • Ability to problem solve without supervision.
  • Experience in managing and training other junior mechanics and/or volunteers.
  • Excellent interpersonal awareness and communication skills with the ability to listen and understand the needs of others.
  • Ability to conduct all duties in a manner that is non-judgmental and respects differences.
  • Shares The Bike Project’s values and ethos, and committed to The Bike Project’s vision.

Working conditions 

This job will include working from time to time with vulnerable people in sometimes challenging situations, as such, a DBS basic disclosure will be required. The role may also require working outside, and occasional evening and weekend work. 

Physical requirements 

The role requires individual to work on their feet for long periods of time. Risks lifting and moving heavy objects and working with hand/power tools. Correct PPE is to worn where a situation presents such a risk. 

Direct reports 

Workshop Assistants and volunteers. 

Application process 

Please submit your application of CV which must be accompanied by a covering letter that addresses the person specification (no longer than one page in length) by email to recruitment@thebikeproject.co.uk 

The closing date for applications is midnight on Sunday 1st December. Interviews will be held on Monday 9th December at The Old Print Works, Birmingham, B12 9AH. The interview process will include a practical assessment up to 3 hours long. 

Please direct all enquiries to Sarah Goss, West Midlands Operations Manager via recruitment@thebikeproject.co.uk

To apply for this job please visit thebikeproject.co.uk..

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