Shop Assistant

Website Swinnerton Cycles ltd

Wanted, person to work in a very busy cycle store, one of the oldest cycle shops in the country based in Stoke on Trent.

The job is full time five days a week currently spread between Monday to Saturday, working primarily in the shop and answering the telephone as part of a highly motivated team giving customers confidence and a quality customer experience. 

An understanding of computers is essential as we run an epos based system and also a large internet site. You will be looking after customers both in the shop, on the telephone and by email.

The successful applicant will need to be both active enthusiastic and passionate about cycling and also be friendly and approachable whilst being able to listen to customers experiences.

Being a team player is essential whilst having an attitude to help customers achieve their goals.

Training will be both in house and with the industry standard Cytec training centre at Stafford.

The successful applicant will be trained to service bicycles of all types to ensure good knowledge in customer service.

Courses will include;

  • Cytec levels 1 & 2
  • Shimano T.E.C course.
  • Trek university.
  • Customer care.

We are a small family business, est. 1915, now in our fourth generation, we services all aspects of every day cycling which includes family, touring, racing (road, track, mountain), Sportive and commuting.

We also have an extensive web site 

You will be working closely with a dedicated team striving to give the best customer service level possible. 

Please apply by email to; with your CV.

Salary: dependant on qualifications

To apply for this job email your details to

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