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Technical and Warranty Operative

Website i-ride.co.uk


i-ride.co.uk are the UK’s leading lightweight cycle distributor. Our growing portfolio includes Fulcrum Wheels, Orro Bikes, De Rosa, SeaSucker, Speedplay, Thomson, Northwave, Bryton and many more prestigious brands.  We are experiencing strong growth and huge demand for our products from a growing base of retailers and we strive to provide the best service possible to our retailers.

The main responsibility of this position will be to work within our busy Warranty and Returns Department to handle customer communications, offer technical repairs/service and to process warranty cases and returns. A professional attitude and flexibility is required as there will also be the need to build high end road bikes from scratch. The job will be mainly based in-house with occasional time away expected for both trade shows, demo days and training workshops with our suppliers.

A working knowledge of Road and MTB bikes is important. The successful applicant is required to have a high level of cycle maintenance skills and experience. Cycle mechanic qualifications are an advantage. A good technical knowledge of Campagnolo products and repairs is preferred, but not essential. Being organised, presentable, possessing good communications skills and confidence dealing with customers, as well as a polite manner with a positive friendly attitude will also improve your chances of a successful application.

This is a great opportunity to develop your career within the cycling industry and a competitive salary is on offer based on experience and skill-set.

The position will close once we find the correct applicant, so please send your application ASAP.

Please email info@i-ride.co.uk or apply in writing to:


7-8B Mid Sussex Bus. Park

Ditchling Common Ind. Est.

Folders Lane East




To apply for this job email your details to info@i-ride.co.uk.

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