Workshop Manager

Website WHEELBASE Midlands

POSITION: Workshop Manager

LOCATION: WHEELBASE Midlands, Coventry

We are currently looking for an outstanding applicant to be the Full Time Workshop Manager at our brand-new retail store – WHEELBASE Midlands in Coventry in a and fully fitted Park Tools workshop.

We are looking for someone with previous cycle workshop experience, who is confident and capable of delivering a first-class experience to our valued customers. Plus manage your team of mechanics and support the store manager and sales team.

We are looking for some who enjoys working in a busy cycle workshop and delivering outstanding service. We sell the latest products from the leading brands across all cycling disciplines – mountain, road, electric, leisure, kids and adventure.

You will be a positive team leader; sales focused, commercial, and offer a best-in-class customer experience through great dynamics, a premium servicing, accurate service bookings, time management, workflow planning and parts ordering.

The role is fast paced, varied and testing.

ABOUT THE JOB:

You will manage the workshop team at our fully fitted professional Park Tools USA workshop, working on quality road, mountain, leisure and e-bikes.

We run a professional team of technicians at all our cycle stores and you will need to integrate well in to the busy yet relaxed environment of our pro-workshop. You will need to ensure all of our customers are treated professionally, politely and leave the workshop feeling that they have received great customer service.

YOU WILL BE REQUIRED TO:

  • Be technically proficient and able to work independently on a diverse range of bicycles.
  • Keep up to date with the latest cycling technologies including electric bikes, electronic shifting and the latest suspension systems.
  • Remain approachable, friendly and confident at all times when assisting customers.
  • Give quick yet realistic estimations for repairing bikes.
  • Ensure that your workspace is clean, organised and completely cleared at the end of the day.

ABOUT YOU:

  • You will have previous experience over a number of years working within a professional cycle workshop.
  • Team management skills.
  • Have good attention to detail and set yourself high standards.
  • Run a clean, presentable professional workshop, following Wheelbase brand guidance.
  • Eagerness to develop your product knowledge and keep your training and knowledge up to date.
  • Understand and implement company policies.
  • A team player who is committed to the business.
  • Run an efficient and accurate booking system.

HOURS: 5 days a week, full time role, including one day on a weekend

SALARY: We offer a competitive salary based on ability and experience

TO APPLY: if you would like to apply to join the WHEELBASE Midlands team, please email a covering letter explaining the role you would like to apply for plus your experience and why you would be an ideal candidate to join the team, plus please attach an up-to-date CV. Email your application to jobs@wheelbase.co.uk

CLOSING DATE: Sunday 30 January 2022

PLEASE NOTE: due to high volumes of applications if you do not hear back from us with a request for an interview, please assume your application has been unsuccessful. 

To apply for this job email your details to jobs@wheelbase.co.uk.

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