We are the fastest growing cycle retailer and distributor in the GCC and are looking for a new member to join our elite retail team.\r\n\r\nThe Cycle Hub was started in 2012 and has been striving to develop cycling in Dubai since the start. We have a strong passion for our brands and a close knit team working to bring cycling to the masses in a new and highly competitive market. Dubai isn\u2019t the first place that comes to mind for cycling but the facilities are some of the best in the world and are constantly being expanded to create a safe environment for riders.\r\n\r\nOur retail outlet serves as a hub for cyclists, providing knowledge, product and even the region\u2019s first dedicated \u201cpaleo\u201d bistro, The Cycle Bistro to create an atmosphere that is unseen elsewhere.\u00a0\r\n\r\nAn ideal candidate will have a passion for the brands Specialized and Pinarello along with a strong cycling background. The new team member must be a forward thinking, self-motivated individual who thrives on results and works well in a team. With our demanding client base, delivering an outstanding level of service must be second nature, so knowledge and awareness of all cycling brands is desired. We require an individual that shows proactive promotional and sales methods, excellent communication and negotiation skills and the ability to excel in new and unfamiliar situations.\r\n\r\nTHE JOB:\u00a0\r\n\r\n \tManage and control all subordinate staff to ensure that all day to day operational matters are handled on time and customer expectations are met.\r\n \tEstablish and maintain the highest standard of service and generate profits in accordance with the established budgets.\r\n \tCreate support materials, such as technical sheets, descriptions, and\/or pictures along with costing utilizing sales analysis\r\n \tCreating and maintaining a professional workshop and service process.\r\n \tLiase with distribution customers and provide warranty and technical support for provided product\r\n \tCreate and maintain systems in order to service the distribution customers\r\n \tLiase with suppliers and their appropriate departments for all technical and warranty related issues\r\n \tAssembling and repairing bicycle and bicycle equipment to The Cycle Hub and\/or vendor standards\r\n \tPreserving complete and accurate shop records and maintaining record keeping systems\r\n \tCompleting post-accident inspections and reports as necessary\r\n \tActing as liaison between customer, finance, logistics, and vendor on resolving highest-level repair problems\r\n \tResolving equipment non-conformity and warranty issues\r\n \tOrdering shop materials, tools, supplies, and parts\r\n\r\nTHE REQUIREMENTS:\u00a0\r\n\r\n \tA high school diploma is sufficient but preferably with bachelor\u2019s degree.\r\n \tQualified applicants should have 4-5 years\u2019 bike shop or race team experience or previous shop management experience is preferred.\r\n \tExperience with SPECIALIZED, PINARELLO, electronic group sets, cycle fitments, wheel repair, custom builds are preferred\u00a0\r\n \tPrevious point of sale system experiences an asset, but not required\r\n \tBasic computer knowledge (Emails, Excel, MS Word)\r\n \tProven problem-solving ability: effectively identifying, analyzing, following through and resolving issues and a proven ability to show attention to detail\r\n \tInterest in working in an environment committed to providing a superior sales and service experience while increasing sales through service.\r\n \tDemonstrated ability to lead, motivate and develop others, and build a strong shop team.\u00a0\r\n \tDemonstrated effective communication skills: clear, concise and positive.\u00a0\r\n \tProven ability to maintain open and positive relations with employees and customers.\u00a0\r\n \tDemonstrated personal effectiveness and interest in developing own skills and knowledge\r\n \tAvailability to work a flexible schedule based on business needs, including evenings and weekends\r\n\r\nTHE REWARDS:\u00a0\r\n\r\nGood people should be provided with benefits that matter - we offer a competitive package which includes:\u00a0\r\n\r\n \tComprehensive health and well-being programs\r\n \tA competitive bonus\/ incentive program\r\n \tGenerous gear and merchandise discount\r\n \tPaid time off\u00a0\r\n \tProfessional growth and development opportunities\r\n\r\nTARGET START DATE: January\u00a0 2020\r\n\r\nJOIN OUR MOVEMENT: email@example.com\r\n\r\nAbout Dubai: A cosmopolitan city in the heart of a fast paced and developing part of the Middle East, this is where East and West meet for commerce, art, culture and sport, boasting everything from man-made islands to the world\u2019s tallest tower. A shopper\u2019s paradise, millions of people from all continents flock to buy the latest and those that live here love to revel in high quality and expect the best service. Sit in a restaurant and you could see people from over 160 countries soak up the inviting culture and lifestyle that is unique in sunny Dubai. The beach, the desert, the mountains and the rest of Asia and Europe are just on your doorstep.