Workshop Manager/Senior Technician

Website Banjo Cycles

We are currently looking for a Workshop Manager/Senior Technician.
This is a fantastic opportunity to work in an amazing professional and focused environment. Working with a brand that’s at the forefront of the cycle industry.
Is this you?
The ideal candidate will be a conscientious, hard working and dedicated individual who appreciates quality and attention to detail within a workshop environment.
You will need to have a good technical and mechanical background in all current bikes and have a real passion for cycling and our clients pride and joy.
Have the ability to work in a time efficient manner on all bikes including all varieties with electronic transmissions, hydraulic brakes
Qualified to Cytech level 2 or 3 is preferred, although specific training in all areas will be provided to the successful candidate
Assembly and inspection of complete box and custom bikes, frame prep, wheel building/truing, etc
Attention to detail and ability to problem solve issues
General IT competency

Duties will include:

  • Maintenance, repairs and servicing
  • Providing excellent levels of customer service
  • Actively pursue all sales opportunities and ensure that the customer is advised on suitable product for their individual needs.
  • Maintain a smart, tidy, safe and well merchandised working environment.
  • Complete daily and weekly duties ensuring the smooth running of the store
  • Handling special orders, warranty returns, booking in jobs and customer issues. Being aware of current promotions, working with Epos systems.
  • Aid in unloading stock transfers
  • Play an active role in maintaining an efficient stock management system.

Candidates will possess the following skills:

  • You will need to have knowledge of an extensive range of cycle equipment as you will be building bikes; identifying faults and deciding what kind of repairs or maintenance are needed.
  • Cytech Level 2 or equivalent but a minimum of Level 1 will be considered.
  • You will need to be thorough and be able to pay attention to detail.
  • Excellent communication skills both with customers and working colleagues.
  • Be able to work as part of a dynamic sales team.
  • Have the drive to achieve and the self-motivation to maintain the highest of standards.
  • Ensure a smart appearance and ensure a helpful, approachable attitude is maintained at all times.
  • Have a basic computer literacy.
  • During extreme times you may be required to complete tasks outside of your normal duties/responsibilities or working hours.

If you have any questions please pop in and come and have a chat with one of our friendly staff members!

Location: Newbury, Berkshire

Salary: We offer a high salary (dependant on experience) and benefits package including gym membership.
Hours: Full-Time: Five days per week to include Saturdays
Holiday: 28 days holiday including bank holidays.
To apply: please send your CV along with a covering letter to

To apply for this job email your details to

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