Workshop Mechanic

Website Fudge & Sons

JOB DESCRIPTION

JOB TITLE:  WORKSHOP MECHANIC

REPORTS TO:  CUSTOMER SERVICE MANAGER  

Job Overview

The role of Workshop Mechanic  is to strengthen &  support the customer focused sales team by delivering 1st class mechanical services to a professional standard. Success in the role is defined by displaying both enthusiasm and technical expertise for workshop services everyday. Enhancing the customer experience by striving to help riders of all abilities discover the benefits of cycling. Facilitating these rider benefits through the use of proven 1st class mechanical skills,  You will be instrumental in helping us grow demand for premium workshop services across all categories of our business by building a robust community of inspired riders & fans of the shop. 

Responsibilities and Duties

  • Efficient workshop management
  • 1st Class Analogue-Bike technical servicing
  • 1st Class E-Bike technical servicing  
  • Bike building 
  • Wheel building, Electronic systems, Hydraulic systems   
  • Proactive rider communication & customer service tasks

About You

  • Personal focus on the customer (Rider centric approach)
  • Detail orientated
  • Inspires people
  • Loves cycling
  • Friendly 
  • Professional

Personal Attributes

  • Enthusiastic across all aspects of bicycle maintenance
  • Sweats the small details and goes deep on  technical knowledge  
  • Champions E-Bikes & shares their benefits’ with others   
  • Loves people, and relishes the opportunity to nurture relationships   
  • Quickly and positively adapts to the ever-changing needs of the business

Qualifications & Experience

  • Qualified to a Cytech Technical standard, & e-bike technical experience from Bosch, Shimano, Yamaha, Mahle, Brose, Fazua is preferred, although specific training in all areas will be provided to the successful candidate 
  • Bicycle retail industry experience
  • Connected to the riding scene at an enthusiasts’ level
  • Loves to ride bikes

Benefits 

  • We offer an industry leading salary,  based on ability and experience.
  • Pension Scheme – Enrolment into company pension scheme 
  • Staff Purchase – We offer a generous staff purchase scheme 
  • Working Hours – 5 days per week , Mon – Saturday: 9am – 6pm , Sunday: 10am-4pm
  • Holiday – 28 days holiday including bank holidays.

Come with us – Join the ride 

We are so excited about the opportunities that lie ahead for Fudge & Sons, and we are looking for like minded individuals who share our vision for evolution.

If you are inspired to help deliver these changes as part of our growing team, and would like to help build an evolved business fit for the future,  come with us on the journey, it’s going to be a great ride !

Please get in touch.

To apply, please send your CV along with a covering letter to Murph@fudgescyclestore.com

To apply for this job email your details to Murph@fudgescyclestore.com.

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