Following the commencement of the nominations process for the BikeBiz Awards earlier this week, we’ll be highlighting each and every category from our list of expertly-curated accolades, designed to reflect the varied and vibrant nature of the sector: from prizes that honour local independents and distribution giants through to awards for innovative brands and those providing essential services to the industry including training, advocacy and beyond.
Today, we’re showcasing Best Omnichannel Retailer.
Who should you nominate?
Omnichannel retailers carrying bikes as part of their ranges, or offering cycle repair services, as well as a competitive online store.
Businesses will be judged on the quality of the range offered and customer service, as well as their reputation for effective and efficient transactions, swift delivery and packaging.
Nominees must provide a 200-word statement covering:
What their customer service policy is
What cycle-related services and stock they offer in-store
What stock they offer on the website
What cycling knowledge and skills their staff has
Additional credit could include, but is not limited to omnichannel retailers which have:
Built a community around their store/s
Adopted disruptive and/or innovative retail strategies
Seen business growth over the last year
Supported the cycling industry on the whole over the last year
Contributed positively to cycling charities over the last year
Been active in relevant cycling events over the last year
An efficient and visually appealing website design
Supported the cycling industry at large over the last year
The 11th annual ceremony is returning to the Cycle Show at the NEC Birmingham on 12th September, in conjunction with the exhibitor after-party. Trade registrations are now live for the Cycle Show and will be free until 11th September, with entry on the door £15 per person without exception with proof of trade occupation (business card). Tickets for the Awards will be available shortly.
For sponsorship and promotion opportunities for the Awards, please contact Richard Setters.