BikeBiz Bicycle and cycling retail news

Fellow European internal hub gear maker SRAM is looking to appoint former Sturmey designers

According to a new survey, retail staff across all sectors believe they are poorly trained to effectively handle complaints, an area where flashpoints with customers can occur. And those customers who walk rather than complain could be losing retailers big revenue.

A pretty obvious finding you may think, and an editorial and a research paper in todays British Medical Journal goes on to argue that helmet use should be encouraged. Fine, say detractors, but its a fine line between encouraging helmet use and demanding mandatory use. In Australia mandatory helmet wearing led to a decrease in cycling

Imagine its summer. Imagine its hot. Youve been out for a four hour ride in the heat. What does the water in your water bottle taste like? Warm plastic probably. But not with this innovation from the US...

The publishing team behind 'Encycleopeadia', 'Bike Culture' and 'Bycycle' is now a tad smaller as the five staff are laid off