BikeBiz Bicycle and cycling retail news
Raleigh UK has revealed the winners of a competition it ran offering independent bike shops the chance to win one of three Apple iPads with its new Saturday delivery service.
The competition took place over the Easter weekend, and Raleigh has delivered the prizes to the winning shops, Royston Cycles, Leek Cycles and Silvester Brothers.
Royston Cycles said: “I have been a customer of Raleigh for 25 years, free delivery helps me offer my customers great service without hitting my margin, Saturday delivery is great for last-minute repairs and sales, winning the iPad was a real bonus.”
Leek Cycles said: “I can’t believe it, awesome prize, never win anything. The real winner is Saturday delivery which helps my business.”
Silvester Brothers said: “Raleigh’s 9 pm cut off and Saturday delivery helps to improve our customer satisfaction, allowing us to fulfil last-minute repair jobs and orders. Friday nights are no longer an issue, as we can order our customers’ urgent parts, enabling them to get back of their bikes for the weekend!”
Raleigh has said it has ‘ambitious’ plans to support the IBD network by offering the “best support, brands and logistics”, and added that shops should look out for more competitions like this over the course of the year. Saturday delivery is available on both parts and accessories and bikes, with a cut off time of 6 pm on Fridays in mainland UK.
The parts and accessories partner scheme offers dealers greater margin on key brands, free delivery six days a week and access to rebates, all to help IBDs grow, Raleigh has said.
