BikeBiz Bicycle and cycling retail news
Cyclists in the Capital can now have their bikes serviced and repaired courtesy of Wiggle Bike Service & Repair.
Cyclists can book online 7 days a week at Wiggle’s website to arrange for their bike to be collected and then returned to the same or different address within the M25. Their bike will then be serviced or repaired and returned within three days.
Wiggle is piloting this offering across London in partnership with havebike – the premier cycle services provider.
Wiggle Bike Service & Repair is offering three servicing options and two annual bike service plans. The annual service plans provide 12 months of enhanced bike performance.
Stefan Barden, Wiggle CEO comments, “Wiggle Bike Service & Repair is an exciting new pilot for the business. We are at heart an online sports retailer; the largest pure-play in Europe. However, we constantly strive to create and develop new and innovative services for our customers to add strength and depth to our comprehensive online offering. ‘Wiggle Bike Service & Repair’ offers our customers a fast, convenient and easy way to get their bike serviced and repaired."
"It is another example of our commitment to cycling and our strong connection with our customers. We will learn from this pilot and continue to develop our online and service offerings as a result. A premium offer requires premium partners: We are delighted to be launching this pilot in partnership with the bike service experts at havebike.”
Nick Brown, Managing Director of havebike adds, “As a leading bicycle servicing company with an excellent reputation for quality, we can offer Wiggle customers’ unparalleled levels of professional service together with a personal touch, courtesy of our team of mechanics and cycle experts. We’re very excited to work with the dynamic and fast-growing cycle brand Wiggle and are looking forward to meeting Wiggle’s cycling community in the capital’.
