BikeBiz Bicycle and cycling retail news
Wiggle customers can now collect their orders from another 35 new locations thanks to a fresh deal with the Doddle network.
Doddle has 35 purple stores near railway stations and commuter hubs in the UK, with 300 ‘Parcelistas’ serving custoemrs from early until late, seven days a week.
Wiggle has previously dipped its toe with Click and Collect in three South East locations: St Albans, Milton Keynes and Cambridge Retail Park (with Homebase).
Through Doddle shops customers will be able to collect purchases – including bikes – and return items for free. Not only that, but Doddle shops have changing room facilities so Wiggle customers will be able to pick up and try on their apparel purchases in store and return if unsuitable. Under the deal, returning clothing and accessories will be a free service for Wiggle customers.
Jo Taylor, Wiggle Brand Marketing Manager commented: “By the very nature of our business, our customers are often those who lead a very busy and active lifestyle. Ensuring that we give them the ultimate choice and convenience to help minimise the impact of deliveries on their day-to-day life is a major priority for us. We are extremely excited to be adding Doddle to our range of delivery and returns options and expect it to be hugely popular with our customers.”
Tim Robinson, Doddle CEO said: “Creating a good delivery and returns experience is of utmost importance to retailers right now and Wiggle is a great brand to have join Doddle’s list of retail partners. We look forward to helping Wiggle customers by making it easier for them to receive and return their cycle and apparel deliveries with Doddle."
Wiggle joins Doddle retail partners including Amazon, Warehouse, River Island, Hawes & Curtis, Countrywide and T.M. Lewin.
Doddle is privately owned, its joint shareholders are Network Rail and Travelex founder, Lloyd Dorfman. The company has rapidly grown its network of purple parcel stores in the last 12 months and plans to double its store footprint by the end of 2015.
